The GoLite Guarantee
We design our products for quality, performance, and sustainability. We will repair or replace any product we make with a manufacturing defect, free of charge. We also trust you to take good care of your GoLite products and to use them responsibly. Damage due to wear and tear can usually be repaired at a reasonable charge. We see you as a partner in a movement to minimize our joint impact on the Earth's biosphere while we all lighten up and enjoy the outdoors more.
PLEASE NOTE **When you receive your GoLite order we encourage you try it on, load up your pack, get in your sleeping bag or set up your tent before removing the tags and taking it out onto the trail. We will not issue refunds for items that are returned and not in the same condition they were received.